Frequently Asked Questions
What’s in Our Name, Wild Vie®?
In French, 'Vie' means life — and Wild Vie® was born from a passion for embracing life and adventure. Designed for active lifestyles, our products make self-care simple and accessible, no matter where you are in the world. We’re here to help you maintain your routine effortlessly, so you can savor every journey without compromise. Experience your Wild Life — your Wild Vie®!
Why Wild Vie® is the best choice for travel skincare products?
Wild Vie® is perfect for travelers seeking fresh, hydrated skin without the hassle of bulky self-care items. Our innovative individual unit solid moisturizers. serums and cleansers transform cumbersome toiletries into compact, lightweight solutions, preventing leaks and making TSA checkpoints a breeze.
How long will It take to get my order?
Orders are processed within 24 hours (Monday–Friday). Delivery takes 1–5 days depending on carrier and location. Delays may occur due to unforeseen supply chain issues.*
Are my orders tracked?
Yes, tracking information is provided once the order is processed.
Is there free shipping?
Yes! We offer free shipping for orders over $50
How do I become a wholesaler?
Please email us at help@wild-vie.com for details.
Are discount code(s) applicable?
Discount codes can be entered at checkout, from your cart. One-time use only and cannot be used with other promotions.
What is the shelf life of your products?
Once opened, the shelf life is 12 months.
Where should I store your products?
For best results, we recommend storing our products at room temperature and away from direct light.
Are your products fragrance-free?
All our products are free from synthetic fragrances, with only minimal amounts of essential oils used.
Are your products recyclable?
Our outer package is made of cardboard and our containers are different forms of recyclable plastic.
How do you ensure responsible sourcing?
We require suppliers to disclose their environmental policies and provide legal documentation verifying ethically sourced ingredients. Protecting workers' rights is a top priority, and our supplier code of conduct sets clear standards for diversity, safety, and fair treatment.
Contact Information
Email us: help@wild-vie.com
Mailing Address: 19531 Pauling Suite 100, Foothill Ranch, CA